Shipping Policy

This policy records the service commitments that apply to purchases from our store.

Where we ship

We ship only to addresses within the United States. Every US order receives free standard shipping.

Processing and transit

Orders are normally prepared in 1–2 business days. Standard transit then takes about 4–6 business days. Business days exclude weekends and public holidays.

Tracking and delivery help

We send a tracking number when the parcel is dispatched. If tracking stalls or a delivery appears damaged, incorrect, or incomplete, contact us promptly so we can investigate and provide the appropriate remedy.

Contact details

Store: The Ordinary
Email: Support@Theordiuaryb.shop
Phone: (828) 668-7703
Postal address: 193 E 1st Ave, Elkins, Arkansas, 72727, United States